We collect certain information from and about our users in three ways: directly from the user (for example, when ordering a product, registering an account, or signing up for a newsletter), from our web server logs, and through cookies and tracking technologies:
In the course of registration to our courses and in order to process your order, we collect the following types of personally identifiable information: Personal data such as your name, address, email address, phone number, Payment information such as credit card numbers and billing addresses, and other Demographic information including your zip code, date of birth, and gender.
Based upon the particular course or product that you are ordering, and the State in which the course/product is provided, we may collect additional personal data as follows:
Driver Improvement courses (known also as Driving Safety Course or Defensive Driving Course): To help in accurate certificate processing for your court, we may also collect unique identifiers such as a driver's license number, citation/case number due date, County and State information, and in some states, social security number, Alien number, and number of traffic violations in the past 12 months.
FL Permit Exam or our TLSAE/Drug and Alcohol Course: We may collect unique identifiers such as social security number, alien number, county you reside in, admissions number, and Florida ID card number.
Driving Records: We may also collect your driver's license number and in TX we may collect DPS Audit and last four digits of your social security number.
Seller Server training (also known as TABC Certified or Alcohol Server Training course): In TX, NY and UT, we may collect your social security number and name of your current employer.
Behind the Wheel Driving course: We may ask for your Learner's Permit Number and its Issuance Date, and if you are a minor (under 18 years of Age), we may ask for your parent/guardian first name, last name, email and phone number.
Brain Screen product: We may collect your driver's license number.
We will not sell this information to any third party and will not use or disclose this information to promote products or services of a third party, or in ways different from what are disclosed in this statement. We will deny requests for marketing, scholastic, demographic, or other information requests from entities that could derive commercial or social benefits from such data.
Our web servers automatically collect website usage information from you when you visit our website. In common with the majority of websites you visit, this site employs log files. These log files record data from visitors to this site. The data gathered is non personal and may include things such as your: internet protocol (IP) address, browser type, internet service provider (ISP) name, entry and exit pages, platform type, date/time stamp, and number of clicks. We use IP addresses to analyze trends, administer the site, track customer's movement on the site, and gather broad demographic information for our exclusive use. IP addresses are not linked to personally identifiable information, and we do not store IP addresses in our database. Occasionally we may disclose aggregate statistics from our logs that do not contain personally identifiable information, when dealing with service providers, affiliates or business partners.
We collect non-personally identifiable information through the use of third party technology, including tracking technology and cookies. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site.Cookies, A cookie is a piece of data stored on the user's hard drive that help us to improve our service and your experience by customizing the site for visitors. Cookies contain a unique number, your 'session ID', which allows our server to recognize your computer and 'remember' what you've done on the site.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to block cookies. Instructions for blocking cookies in your browsers are available at http://www.allaboutcookies.org/manage-cookies/. If you accept cookies, you can delete them later. Instructions for deleting cookies in your browsers are also available at http://www.allaboutcookies.org/manage-cookies/. If you choose to delete cookies, any settings and preferences controlled by those cookies will be deleted and may need to be recreated. If a user rejects any cookie, they may still use our site. Rejecting cookies will not limit the user from any portion of the site.Web Beacons, We may also collect non-personally identifiable information using web beacons (also known as "gifs", "pixel tags" and "tracking pixels"). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon.
Notice to California Residents -"Do Not Track" Signals:
The State of California requires commercial website owners and operators to disclose how their website responds to Web browser "do not track" signals. If you have enabled your browser for that purpose, at this time, we do not honor "Do Not Track" requests or change our services or information practices in any way as a result of receiving Do Not Track requests from your browser.
The information we collect is used to register a customer for a selected course, to process customer payments, to provide you with the course or other product that you have order, to send you information about our company and its services that we believe may interest you and also to help us access your record in case you are experiencing technical difficulties while taking the course. The personally identifiable information we collect online is also used for verification of your identity while taking our online course to prevent fraudulent use and, when applicable, for accurate certificate processing with your court. While taking our course online, verification questions will appear on the screen asking you to identify yourself. The correct answers to the questions are based on the information you provided us with during enrollment. Each course has a different security measure depending on the course type, the State you are taking the course for or where the citation was issued (if you are taking the Driver Improvement course).Payment:
In order to process your order we will ask you to provide personal information including your name, email address, phone numbers, home address, shipping and credit card billing address (es) so that we can process your order. Credit card numbers are used only for processing payments and are not used for any other purposes. Your personal information is used to get in touch with you if we have trouble processing an order. Our Website does not save your credit card information after the transaction is processed. Your credit card information is saved by a third party service provider that we use for credit card processing services and with which we maintain a written agreement to ensure appropriate security and confidentiality measures are in place to safeguard your personal and financial data. We will not authorize the release of your personal or financial information to anyone not directly involved in processing the transaction of your order.Disclosure to Third Parties:
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our website, or as required by law.Surveys:
If you are using any of our Driver's Improvement, Driver's Education, Mature, or Adult courses, after the course completion, we may request information from users via surveys. Participation in these surveys is completely voluntary and you can skip the survey page, except in the following states: AZ, NV, NY, IN, CA, (Driver's Improvement segment), where survey questions are mandatory. The requested information typically asks the reason for choosing our site, how you heard about our site, level of computer expertise, means of connecting to the Internet. If you are using one of our Driver's Improvement courses, we may also ask how many times you have attended traffic school. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our sites and for statistical purposes. If you are using our Driver's Improvement course (except in the following states: AZ, NV, NY, IN, CA), Driver's Education course, Mature course, or Adult course, we may also use your survey information for a customer testimonial. However, you will have the option to opt out to let us know that you do not want us to use your survey responses for testimonials. In order to opt out, you must check the box "Do not use my survey response for customer testimonials" when taking the survey.
Newsletter Emails: I Drive Safely newsletters emails are intended to keep users informed of I Drive Safely new products and special features that are available.
Marketing Emails: Occasionally you will receive information on special pricing offers and other great deals from I Drive Safely.
This website takes precautions to protect our customers' information. When customers submit sensitive information via the website, the information is secured both online and off-line. When a customer is required to enter sensitive information (such as credit card number and/or social security number), that information is then encrypted and secured during transmission using industry-leading encryption software. You can verify this by looking for a closed lock icon at the bottom of your web browser (while on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Google Chrome and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are browsing a non-secure page), or looking for "https" at the beginning of the address of the web page.
While we use SSL encryption to protect sensitive information during online transmission of the data, we also take precautions to protect customer information offline. All of our customer's information, encompassing more than the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customer's information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
Your Right to Access to and Control over Your Personally Identifiable Information:
- Learn what data we have about you, if any.
For your convenience, this site contains links to other websites; some of these sites are administered by or on behalf of I Drive Safely while others are unrelated. I Drive Safely is not responsible for the privacy practices or the content of linked third party websites not administered by I Drive Safely, and this Privacy Statement does not apply to these linked websites. Each website should be checked for its own privacy statement.Collection of Information from Children:
We do not seek information directly from children. If you are under 13, you should not provide us with any information without the involvement of a parent or guardian. A parent or guardian may register a child age 14 or over to visit or join one of our courses.Notification of Changes:
If, however, the change expands the ways in which we share users' personally identifiable information we collect in the future in a manner different from that stated at the time of collection, we will provide users with more prominent notice (such as adding a statement to our home page, or send users a specific notice through email).Contacting the Web Site:
5760 Fleet Street, Suite 210, Carlsbad, CA 92008
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